How can I order a custom designed hat/headpiece?
A custom designed hat or headpiece can be ordered by arranging an apointment in the Grenfell Studio to discuss ideas, or if you are unable to pop in for an appointment, ideas can be discussed and designs created over the phone or by email. Having an image of your outfit ,yourself and designs you like are helpful. You may be inspired by hats in my gallery of images.
How long will my order take?
Custom orders usually require ordering in of specific materials so please allow 3-4 weeks from order to receipt of your hat/headpiece, plus delivery time.
How can I pay for my custom hat or headpiece
Full payment is required upon ordering, including freight. Payment can be made by credit card in studio or via phone, direct deposit or Pay Pal.
We do not accept returns or do refunds on custom designed hats or headpieces. Click here for more detailed information on out returns policy.